Contact information

TinyTales is committed to providing accessible customer support and clear contact information.

Customers may contact us with questions regarding products, orders, shipping, returns, refunds, or general store inquiries.

Business Information

Store Name: TinyTales

Website: tinytales.sbs

Email: support@tinytales.sbs

Telephone: +1 (604) 329-2031

Business Address:
54-3550 Adanac St
Vancouver, BC V5K 4Y6
Canada

Established: 2022

Customer Support

For the fastest assistance regarding an existing purchase, please include your order number and the email address used to place the order.

Our team can assist with:

  • Product questions
  • Order information
  • Shipping inquiries
  • Delivery concerns
  • Returns
  • Refunds
  • Damaged or incorrect products
  • General customer service inquiries

Returns

Customers wishing to make a return should contact support@tinytales.sbs before sending the product.

Eligible purchases may be returned free of charge within 30 days of delivery, subject to our Return & Refund Policy.

Shipping

TinyTales offers free worldwide standard shipping, with an estimated delivery time of 7–10 days.

Please review our Shipping Policy for complete information regarding delivery estimates, international shipments, customs, and order tracking.

Formal Correspondence

Written correspondence concerning TinyTales may be directed to:

TinyTales
54-3550 Adanac St
Vancouver, BC V5K 4Y6
Canada

For customer service matters, email is generally the most efficient method of communication.