Contact Us

Contact TinyTales

We are always happy to hear from you.

Whether you have a question about a product, need assistance with an order, would like information about shipping or returns, or simply want to get in touch, the TinyTales customer support team is here to help.

Customer Support

Email: support@tinytales.sbs
Phone: +1 (604) 329-2031

When contacting us about an existing order, please include your order number and the email address used during checkout. This helps us locate your order and assist you more efficiently.

Mailing Address

TinyTales
54-3550 Adanac St
Vancouver, BC V5K 4Y6
Canada

How We Can Help

Please feel free to contact us regarding:

  • Product information

  • Order status

  • Shipping and delivery

  • Returns and refunds

  • Damaged or incorrect items

  • Changes or corrections to an order

  • General questions about TinyTales

We aim to respond to customer inquiries as promptly as possible. Response times may be longer during weekends, public holidays, or periods of unusually high demand.

For questions regarding returns, please contact us before sending an item back so that our team can provide the appropriate return instructions.

Thank you for shopping with TinyTales. We appreciate your trust and look forward to assisting you.

Website: tinytales.sbs
Email: support@tinytales.sbs
Phone: +1 (604) 329-2031